Our Technical Support Numbers Keep Getting Better

call center 2b
Data:
  • 26 seconds average wait time
  • 86% of calls answered in less than 30 seconds
  • 91% of calls answered in less than 1 minute
  • 10.5 minutes average call time
  • 70+ years of collective experience
  • 32 skilled technical support team members
  • 2+ years average tenure
  • 6 new technical support team members hired in 2019 so far
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